This regulatory analysis will focus on customer due diligence (CDD) timing triggers and is the first of a series that will compare the licensing regimes of e-money operators and banks. It will first lay out the role that e-money plays in three very different jurisdictions: Singapore; the United Kingdom; and the Philippines. It will then examine the CDD trigger requirements for e-money providers in each of these jurisdictions in comparison to the equivalent regulation that applies to banks.